Shipping, Returns, & Credits
Rosen & Chadick Fabrics recommends that customers request a swatch, before the final purchase, if they are not familiar with a particular fabric or color. This will help to prevent any inaccurate color matching, such as color variances cause by individual monitor color settings.
We do not accept returns of exchanges on fabrics that have been cut.
Rosen & Chadick is not responsible for items that are lost or stolen in transit. However, we are willing to work with you to help resolve the problem.
A fee of approximately $12 will be charged to a customer by FedEx for any re-routing or changes in shipping addresses after the order/shipment has already left the facility. Please be sure to verify your information before submitting an order. Customers are responsible for paying this additional fee and failure to do so will result in the package being shipped to the original destination.
We are committed to delivering high-end, quality products and services that you are accustomed to expect from Rosen & Chadick Fabrics, Inc. We value you as a customer and respects your privacy. Our goal is to make your visits to our website informative, convenient, and secure. To accomplish this, we collect certain customer information that permits us to better provide our services to you. We are committed to managing this information responsibly, ensuring that you are in control of your personal information and the communications you receive from us.
If you sign up for our email list, you consent to receive commercial electronic mail messages from us. To cancel your email subscription, please contact our Customer Support Team by e-mail at info@firstname.lastname@example.org. Please note that it may take a few business days for your request to become effective.
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